My landlord didn’t return my security deposit

Massachusetts has strict rules about security deposits. If it wasn’t returned on time or without proper documentation, you may have a claim.

What you can do

Landlords must return a security deposit within the required time window after you move out, or provide a detailed, lawful statement of deductions. If that didn’t happen, you can dispute it and seek help.Source

Checklist

  1. Gather your records. Lease, move‑out date, photos, and any deposit receipts.
  2. Send a written request. Ask for the deposit or an itemized statement.
  3. Keep communication in writing. Save emails, texts, and letters.
  4. Get help. Contact legal aid or a tenant organization if the landlord refuses.

What to expect

Security deposit rules are strict, and missing deadlines or paperwork can affect the landlord’s ability to keep the deposit. Keep your documentation organized.

Not legal advice. This page provides general information and is not a substitute for a lawyer. If you need help, contact legal aid or a tenant advocacy organization.