Heat not working — what can I do?

No heat is an emergency. There are immediate steps you can take to document the problem and push for repairs.

What you can do

Notify your landlord right away in writing and describe the loss of heat; Washington law requires landlords to maintain the property and supply essential services like heat.Source If the problem continues after notice, the law provides tenant remedies—so keep records and follow up in writing.Source

Checklist

  1. Document the outage. Take photos, note indoor temperatures, and record dates.
  2. Notify your landlord in writing. State when heat stopped and request a repair timeline.
  3. Keep a log. Save emails, texts, calls, and any repair visits.
  4. Allow reasonable access. Be available for repairs and confirm schedules in writing.
  5. Escalate if needed. Contact local inspection services or legal aid if nothing changes.

What to expect

Heat repairs are time-sensitive, and written notice creates a clear record if you need to escalate or seek help.

Not legal advice. This page provides general information and is not a substitute for a lawyer. If you need help, contact legal aid or a tenant advocacy organization.